Digital Signage Support Services

We provide maintenance outsourcing services for digital signage companies across Japan. Digital signage plays a crucial role in the promotional activities of businesses and stores, and ensuring its smooth operation is essential.For clients facing challenges in deploying services in specific regions, we offer on-site support services. Our goal is to efficiently and promptly provide maintenance and support for digital signage, even in areas with limited service coverage.

 

Service Details

 

On-Site Inspection & Installation

1. Site Inspection: Our expert technicians visit the location to conduct a detailed assessment of the installation environment and conditions. This allows us to propose the most optimal installation method and prevent potential issues.
2. Installation Work: Based on the inspection results, we install the digital signage, ensuring proper operation through post-installation testing and support.

 

 

Troubleshooting

1. Emergency Response: In the event of unexpected issues, we promptly dispatch technicians to resolve problems, minimizing downtime.
2. Remote Support Assistance: Our on-site team collaborates with remote support teams to configure digital signage, update software, and quickly resolve issues.

 

 

Equipment Replacement  

1. STB Replacement: We swiftly replace faulty STBs (Set-Top Boxes) to ensure stable system operation.
2. Monitor Replacement: We replace malfunctioning or deteriorated monitors to maintain high-quality visuals.
3. Network Repair: We troubleshoot and repair network issues, ensuring a stable communication environment.

 

Case Studies

L Corporation

• Implementation: We managed the installation and maintenance of digital signage across multiple stores.
• Outcome: Our quick response ensured smooth store operations.
• Customer Feedback:
  “We are extremely satisfied with the prompt response and high-quality service. We feel secure even in areas with limited service coverage.”

A Corporation

• Implementation: We provided digital signage installation and operational support for offices and shopping malls.
• Outcome: Our rapid emergency response minimized downtime.
• Customer Feedback:
  “The swift support in underserved areas has been incredibly helpful. We plan to continue using their services.”

Our on-site outsourcing service ensures high-quality maintenance and support, even in regions with limited service coverage, helping businesses operate smoothly. We have received high praise from numerous companies, including L Corporation and A Corporation. Our quick response times effectively resolve client issues, providing a reliable service experience.

If you’re interested, feel free to reach out for a consultation!